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Contact Us

Management & Leasing Office
2254 Brian McElroy Drive
San Antonio, Texas  78236

Phone: 210-674-9366
Fax: 210-998-2889

Hours of Operation:
Mon, Tue, Thurs, Fri: 8 am- 5 pm
Wed: 8 am-7 pm
Sat, Sun: 10 am - 4 pm

For Leasing Inquiries:
Contact us by email or reach us by phone at 866-517-4413.


24-Hour Emergency Maintenance
For additional information, visit the Service Request page.

BB Cares Residential Helpline: 877-253-6988
We want your living experience with us to be truly exceptional. If you have a compliment or suggestion to pass along or need assistance with an issue or concern, we want to know. The BB Cares Helpline is a dedicated resident relations system providing you with direct assistance from our management team.

Please refer to the Service Request page for reporting maintenance requests/issues.


Main Lackland Community Center Office
From S.W. Military Drive take the Selfridge Avenue Entrance, turn right on Kellack Road, and turn left on to Trumper.  The Balfour Beatty Management Office will be on the left.

West Office
From Loop 410 West exit Valley Hi/Lackland. Turn right on New Valley Hi, turn left on Ray Ellison, turn right on Medina Base Road.  Turn left on Tejeda Drive, Management Office will be on the right.


Community Management Contacts

Alison Birney
Community Manager

Suzanne Farr
Assistant Community Manager